top of page

Shipping & Returns

Shipping Policy

Please read our shipping policy carefully to understand how and when your order will be processed and delivered.

​

Domestic Shipping
  • Domestic orders will be processed and dispatched within 3 to 5 business days from the date of order confirmation.

  • Estimated delivery time after dispatch is 7 to 10 business days.

  • Delivery timelines are estimates only and may vary due to factors beyond our control, including but not limited to courier delays, public holidays, or unforeseen circumstances.

International Shipping
  • International orders are subject to additional shipping charges, which are not included in the product price.

  • Upon receipt of order confirmation, applicable shipping charges and delivery details will be communicated.

  • Orders will be dispatched only after confirmation and agreement on shipping charges and related terms.

  • Estimated delivery timelines for international shipments will be provided at the time of dispatch and may vary depending on the destination and shipping service provider.

General Conditions
  • Business days exclude weekends and public holidays.

  • Dispatch and delivery information will be shared once the order has been shipped.

  • Delivery timelines may be revised in the event of operational delays or circumstances beyond reasonable control.

For further information or clarification regarding shipping, please contact our support team.

​

Return & Exchange Policy

Return, Refund & Cancellation Policy

This policy outlines the terms and conditions related to order cancellation, modifications, returns, and refunds.

No Return or Refund After Dispatch
  • Once an order has been dispatched, it is not eligible for return, cancellation, or refund under any circumstances.

  • Orders are processed carefully; therefore, it is strongly advised to review product details thoroughly before placing an order to ensure accuracy.

Order Cancellation and Refund (Before Dispatch Only)
  • Cancellation or refund requests will be considered only if submitted before the order has been dispatched.

  • To request a cancellation or refund prior to dispatch, contact the support team immediately using the contact details provided below.

  • Approval of cancellation or refund requests is subject to order status verification.

Order Modifications
  • Any changes to an order (including product selection, quantity, or shipping details) must be requested before dispatch.

  • Modification requests received after dispatch will not be accepted.

​

Refund Processing Timeline:

       Once your refund request is approved and processed, the refunded amount will be credited back to your original payment method (source account) within 5–7 business days. The exact time may vary depending on your bank, card issuer, or payment provider.

​

Contact Information

For cancellation, refund, or order modification requests prior to dispatch, please contact:

General Conditions
  • We reserve the right to decline any request that does not comply with this policy.

  • This policy may be updated or modified at any time without prior notice.

bottom of page